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Shopolu Escrow service
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Shopolu acts as a secure third party to protect the Buyer and Seller.
How Buyers are protected:
- The funds remain in a holding account until the buyer releases the funds after the product is received.
- The buyer can issue a dispute to Shopolu to resolve if item is not received, item is not what was described or communication with the seller has ended.
- The Seller isn't paid until the Buyer accepts the merchandise..
How Sellers are protected:
- The Shopolu Escrow system instantly verifies the Buyer through a credit card or paypal verification system.
- Buyer confirms when they receive the merchandise.
- The Seller is authorized to ship only after the funds are transferred in their Shopolu account.
- The Seller can issue a dispute to Shopolu to resolve if payment has not been released by the buyer.
- The seller should keep all shipping receipts, tracking numbers and emails from the buyer.
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